Payment

Virtually all payments that we receive are made by bank transfer. On the quotation, order confirmation and invoice that you have received from us you will find all banking details like the IBAN account number and BIC code that are necessary to send your remittance for the delivered crystals.

Our normal terms of payment for orders that are placed through a regular purchase order are DOR (Due On Receipt). This means that the invoiced amount is due after receipt of the goods. We issue an invoice for the goods when they are shipped, so you normally receive both the goods and invoice simultaneously. We do not normally issue quotations under NETXX payment terms where a delayed payment of XX days is allowed.

We accept payments by direct/wire/SWIFT transfer to our bank account as well as credit cards. For the occasional situation where none of these are possible, we have a Paypal account that can be used when all other options are exhausted. After December 1st, 2019 we are no longer able to accept checks. Our bank has stopped to process them since they are no longer deemed to be a secure method of payment.

Yes, we do. Once you are happy with all the details in the quotation you received, just send an email to let us know you would like to pay by credit card and we will provide you with a secure payment link to process your credit card payment online. A 5% surcharge to cover the transaction costs that the credit card companies charge us will be added to the total amount.